Att all fi

Updates from Comcast and AT&T. Foti Kallergis, Senior Director of Communications and Public Relations for Comcast in the Texas region, reported they have restored about 90% of all internet outages ...

Att all fi. AT&T Community Forums. Internet. AT&T Internet Air. AT&T Internet Air Installation. Direction of All-Fi Hub. Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.

Add AT&T Fiber service with straightforward pricing and save $20 per month on your internet bill. 2. If you have AT&T Fiber and add AT&T Wireless, you're also eligible to save $20/mo. on your fiber plan. 2. Price after AutoPay and paperless billing discount. Taxes and fees extra.

Feb 2, 2024 · Modem, Wi-Fi gateway or All-Fi Hub You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds.ATTHelp. We are here to help, @marvel2185. You will need to set up your WPS Pin manually, or you can find it by accessing your Gateway's User Interface . This all depends on what gateway you have, because some of the steps may be different. Once you are in your gateway's interface, you will go to settings, Lan, Wi-Fi or Home Network and then Wi ...Here are the step-by-step instructions to disable the Wi-Fi from your AT&T modem: Go to gateway settings. Select Home Network > Wi-Fi. Enter your Device Access Code found on the side of your Wi-Fi gateway. Select Continue. In the Wi-Fi section, select the 2.4Hz Radio or 5.0Hz Radio from the Radio Selection drop-down.Express Ticketing (Business Center) Create trouble tickets and view ticket status for voice, data, and managed services, without logging into Business Center. Log in to a portal and manage your business accounts, phone, voice, data and IP-based services, and Cloud solutions through the AT&T Business Service Portals.New and existing AT&T Wireless SM customers can get AT&T Internet Air SM for $35/mo. Price plus taxes after $20/mo. discount with eligible wireless. AutoPay & paperless bill req'd.Tips to fix. Restart your All-Fi Hub: Press and release the reset button or unplug your hub and then plug it back in. The restart may take up to five minutes. When the notification light turns off and the clock appears, you're good to go. Reset your hub to factory settings: Press the reset button for 10 seconds.

How do I share my Wi-Fi network name and password with guests? Use Smart Home Manager to email or text your Wi-Fi® network name and password to your visitors. Go to Smart Home Manager. Choose My Wi-Fi. Select Share Wi-Fi. Heads up: The text option is only available on the Smart Home Manager app.Easily pair your AT&T All-Fi TM with dedicated AT&T Wi-Fi extenders for one simple monthly price. Learn more. AT&T. Parsec 5G Antenna. $149.99. Add to cart.You can fix many common internet issues by restarting your Wi-Fi gateway or All-Fi Hub. Here's how: Unplug the power cord from the back of your gateway or hub. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds. Put the internal battery back in, if applicable.AT&T Internet Air AT&T Internet Air is a fixed wireless service delivered to the premises over the AT&T wireless network. It uses 4G LTE and 5G technology to connect to wireless antennas in the AT&T All-Fi TM Hub.Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices.¹ If you're interested, you can go here to see if hyper-gig speeds might be available at your address.Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices. 1. If you're interested, you can see if hyper-gig speeds might be available at your address .More than ever, our homes have become the epicenter for family, entertainment, school and work. AT&T is hyper-focused on providing customers with a fast, reliable connection and quality internet experience. And now, AT&T Fiber customers can experience up to 5-Gigs of symmetrical upload and download speeds with our multi-gig fiber. 1

As this concern is related to Internet Air, we have our dedicated team who can assist you. Please reach them at 800-288-2020 for further assistance. Feel free to contact us for further queries! Thank you for contacting AT&T Community Forums, Tess, AT&T Community Specialist. When I connect to the All Fi hub and then use the company required VPN ...ActiveArmor SM Smart Home Manager AT&T All-Fi TM. Order. online Call to order. 844-266-9639. The AT&T Smart Home Manager app puts you in charge of your home Wi-Fi network, from anywhere. ⓘ. Included with all AT&T Fiber® plans. ⓘ. Watch the Tutorial.Next-generation Wi-Fi connection. AT&T All-Fi delivers a powerful, reliable connection with Wi-Fi 6 technology. Tri-Band tech powers multiple devices at once while optimizing each connection. For the best coverage, easily pair All-Fi with dedicated Wi-Fi extenders for one simple price. ⓘ Learn MoreGive our business experts a call to get set up. Fiber + phone bundles starting at: $70 $40/mo. plus taxes and fees when bundled with eligible wireless. Price includes Business Fiber 300 ($70/mo.) and Phone for Business ($0/mo., previously $15/mo.) for one line, and is after $30/mo. discount applied to internet bill (w/in 2 bills) when you have ...AT&T All-Fi Hub, an all-in-one device that powers strong Wi-Fi coverage in your home ; Manage your home Wi-Fi network with the Smart Home Manager app ; Complete Wi-Fi® for enhanced coverage, speed, and security; $0 self-setup—plug in your AT&T All-Fi™ Hub and connect in minutes; Equipment included and Dedicated …

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The following chart explains each status light and what it means. The gateway is on. Device is powering up or a power-on self-test (POST) is in progress. A POST failure (not bootable) or device malfunction occurred. Good broadband signal. Device is powering up or attempting a broadband connection.Our AT&T Internet Air team was probably not available at that moment, please try contacting them at 800.288.2020. They are available 10am - 7pm Central, 7 days a week. JasmineS, AT&T Community Forum SpecialistDemand for fast, reliable, and affordable broadband internet has never been higher, and our fiber experience is here to meet it. AT&T Fiber has the ability to serve 20.7 million …Wi-Fi extenders are devices that may help solve this problem. They take the signal from your Wi-Fi gateway and reduce signal weak spots and dead zones while seamlessly creating a single network that covers the entire home. Some Wi-Fi extenders can extend the signal up to 1,000 sq. ft. This means you can take a device and move throughout your ...AT&T has released a new commercial for its fiber optic internet service with All-Fi, described as "a next-generation Wi-Fi experience", that delivers more coverage to more corners of your home than ever. Titled "Full House", the spot features two siblings who have no place to stay in the house anymore because their house is full. Their ...

Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices.¹ If you're interested, you can go here to see if hyper-gig speeds might be available at your address.AT&T Internet Air is easy to set up and takes around 20 minutes to get your home network up and running. All you need is the AT&T Smart Home Manager app and the All-Fi Hub. Take a look: Step 1: Install the Smart Home Manager app ( App Store, Google Play) on your mobile device. A QR code is also printed on the box.Feb 2, 2024 · Modem, Wi-Fi gateway or All-Fi Hub You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds.The original deal from AT&T was a 7-day trial of Internet Air. If I did not cancel the new service after 7 days, the DSL would be cancelled. When I called last month, I was told the DSL had been cancelled, and I would be credited for charges. So far, I have been charged for two months of DSL since switching to Internet Air.Just signed up with AT&T's All-Fi hub. My clock was 6 hours ahead of me (Central time here). Talked with customer service who acted like this was an unusual situation when you know (Edited per community guidelines)ed well EVERYONE is aware of it. My goodness, this thread ALONE is a year old!Apr 21, 2023 · Figure 1: AT&T's website touts its new "All-Fi Hub" FWA receiver. (Source: AT&T screenshot) According to the AT&T website, the fixed wireless access (FWA) service costs $55 per month, offers ...AT&T has extensive experience deploying fiber-optics across California, with nearly 10.6 million 1 strand-miles of fiber optics in the state. In fact, more than 3,100,000 locations in the state have access to AT&T Fiber today. In California, we invested nearly $8.6 billion in our wireless and wireline network infrastructure from 2020-2022.Hyper-gig internet represents a family of plans that includes 1 GIG, 2 GIG and 5 GIG internet speed tiers available from AT&T. All three hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices. 1 If you’re interested, you can go here to see if hyper-gig speeds might be available at your address. 2All-Fi is the AT&T version of Cox cables panoramic wifi it’s basically a way to upsell you crappy repeaters that you place around your house to have 0 wifi dead zones I’d stay …

AT&T All-Fi Hub is an all-in-one device that supplies Wi-Fi coverage in your home. The interface is the Smart Home Manager app and it comes with ActiveArmor℠ internet security. It’s good to remember that AT&T may temporarily slow data speeds if the network is busy and could use its 4G LTE network as well.

Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices.¹ If you're interested, you can go here to see if hyper-gig speeds might be available at your address.Tip: Be sure to keep the provided Ethernet cable. handy to connect your All-Fi Booster to your All-Fi HubTM. 4. Place your All-Fi HubTM. Take your All-Fi BoosterTM to a weak Wi-Fi area. Be sure to stay within 2 rooms or 1 floor of your All-Fi Hub or other boosters. Do not place your booster on the floor. 5.More signal, less clutter. The AT&T Wi-Fi Gateway is an all-in-one modem and router for hassle-free set-up and a stronger connection.Your All-Fi Hub displays a short Cuckoo clock animation at 12:00pm. Off. Your All-Fi Hub displays an AT&T animation at several points while booting up after plugging in power or pressing the red reset button. Diagram: All-Fi Hub (rear) WPS LED (back of hub) All-Fi Hub Display. Notification Light. WPS Light.Smartphones are designed to access the Internet and download information using cellular service towers, just like voice and text messages. However, using Wi-Fi for data won’t impac...Under the Network section, the Wi-Fi password can be found in the Network Name field. You may edit the network name (SSID) field to a custom credential for added network security or personal preference.AT&T Internet Air; Combine Wi-Fi network names. ... The Pace 5268, BGW210, BGW320, and All-Fi Hub (CGW450) all have two network bands, 2.4GHz and 5GHz. Your Wi-Fi network may be set up with different network names for each one. Having different network names helps identify each band, but it doesn’t offer the best Wi-Fi …“Live like a GIGillionaire with more Wi-Fi square,” the voiceover says at the end of the commercial, introducing AT&T Fiber with All-Fi. Eventually, the tagline “Connecting Changes Everything” appears across the screen. The company promoted its fiber optic internet service with All-Fi, described as “a next-generation Wi-Fi experience”, in …

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If you got a new gateway as part of the migration to fiber, this may well be the source of your issue. Be advised that if you do the reset, any custom settings will go away. You'll need to reconnect all your wireless equipment to the new gateway using the wifi login information on the gateway's ID sticker. Brad.Set the date and time. 1. From the home screen, swipe down from the Notification bar then select the Settings icon. 2. Select the General tab, then scroll to and select Date & time. 3. Select the Set automatically switch to disable. 4. To change the date or time, select the desired option.Figure 1: AT&T's website touts its new "All-Fi Hub" FWA receiver. (Source: AT&T screenshot) According to the AT&T website, the fixed wireless access (FWA) service costs $55 per month, offers ...Learn how to send back Wi-Fi gateways and extenders or All-Fi Hubs and Boosters for your internet service. Get started Have your account number handy and call us at 800.288.2020 to start your equipment return or move to a new location.Easily pair your AT&T All-Fi TM with dedicated AT&T Wi-Fi extenders for one simple monthly price. Learn more. AT&T. Parsec 5G Antenna. $149.99. Add to cart.Lunenburg Wi-Fi does not require any password for connection. Any laptop or mobile phone with wireless ability will connect immediately to the Wi-Fi inside or outside the Lunenburg...Apple AirPrint is set up on devices and the printer but the Apple devices still don’t see the printer. I went to AT&T tech support online through the chat and they set up a new network. I move all devices and printer to the new network but still have the same issues of slow printing through HP Smart app and AirPrint not working at all. ... Click on …Step 2: Set up your Wi-Fi network. On your device or computer, open your Wireless Network Settings. Select your Wi-Fi Network Name (SSID) and enter your 12-character password (both are listed on the sticker on your Gateway). Next, open your browser and follow the online registration instructions.You can just let the device boot up and connect to its Wi-Fi via the information on the back. Navigate to 192.168.1.254 to view the broadband status and change settings. Speaking of settings...those familiar with the ATT uverse gateways will feel right at home with the All-Fi hub.Sep 14, 2022 ... However, the best extender or repeater for your home depends on various factors. Because all homes don't have the same internet plans, ...Add AT&T Fiber service and enjoy a savings of $20 per on your fiber bill! If you have AT&T Fiber and add wireless service, you're also eligible to get AT&T Fiber with straightforward pricing for $20/mo. off. 2. AT&T Wireless: AT&T may temporarily slow data speeds if the network is busy. $20/mo. savings applied to internet bill within 2 bills. ….

Nov 23, 2023 · When I hooked up the new att-air hub my old WiFi from att was also on, so some older devices stayed connected to the old ssid. Thanks for the help!! I was testing the signal to make sure I could use it in my area. Works great and I went from 25 mbps to over 300! So, this makes me happy and I have had no outrages so far.Your All-Fi Hub displays a short Cuckoo clock animation at 12:00pm. Off. Your All-Fi Hub displays an AT&T animation at several points while booting up after plugging in power or pressing the red reset button. Diagram: All-Fi Hub (rear) WPS LED (back of hub) All-Fi Hub Display. Notification Light. WPS Light.Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices.¹ If you're interested, you can go here to see if hyper-gig speeds might be available at your address.Sep 6, 2023 ... Tips to fix · Restart your All-Fi Hub: Press and release the reset button or unplug your hub and then plug it back in. The restart may take up to ...They suddently all stop talking when a child is heard calling Mom. "Live like a GIGillionare with Wi-Fi wherever you need it," the voiceover says at the end of the commercial, introducing AT&T Fiber with All-Fi. AT&T promoted its fiber optic internet service with All-Fi, described as a "next-generation Wi-Fi experience" in several other ...With your new AT&T Internet Air Service, you will get a free All-Fi Hub that will act as your modem and Wi-Fi router. AT&T seems so confident in the service it is offering DSL customers a 7-day risk-free upgrade option. You get to keep your current DSL service and test out AT&T Internet Air. If you don't like it cancel within 7 days and get a ...1. From the home screen, select the Settings app. 2. Select Personal Hotspot. Select the Allow Others to Join switch to turn the mobile hotspot on. Note: Wi-Fi must be turned off to enable Personal Hotspot. To change your Personal Hotspot password, from the Personal Hotspot screen select Wi-Fi Password.Dec 20, 2023 ... You need to set a home network within 30 days of signing up for a Live TV plan. Your Home network determines which local channels you'll have ...AT&T Internet plans from 0.8 to 75Mbps have a data cap of 1.5 terabytes (1,500 gigabytes). If you exceed that monthly limit, you'll incur a $10 charge for each additional 50GB of data you use, up ... Att all fi, 37 Messages. 1 year ago. FWIW. i had to reset my extender. and during the repairing process the AT&T SMH app showed an picture of an egg shaped extender and mentioned "AT&T All Fi Device". so looks like an new extender is about to be available. ( edited) 0. 1., May 31, 2023 · All of your internet equipment uses the same network info. So, you connect a tablet, smartphone, or laptop to the extender or booster the same way you connect to your Wi-Fi network. Just enter your Wi-Fi network name and password. You can also connect other devices, like smart TVs, media players, and gaming systems, with an Ethernet cable., Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices.¹ If you're interested, you can go here to see if hyper-gig speeds might be available at your address., ATT AIR compared to satellite internet, which is the service many would have before cellular internet option. faster speeds than satellite… YES. lower latency than satellite… YES. lower cost… YES. unlimited data cap (no overage charges) … YES. ATT AIR compared to LEGACY DSL . faster speeds than internet 6 (best)… YES. lower …, Thanks for choosing AT&T. Aminah, AT&T Community Specialist. 0. 0. J. Jaimecarrillosoltero +2 more. ... This was fixed after the 2nd tech I spoke to, a factory reset to the all-fi hub did the trick for me. We did everything but that with the first tech, but I didn’t give up and the 2nd tech immediately after I told him everything we tried he said did you …, Fiber internet isthe way forward. Fiber internet is. the way forward. Superfast. Strong. Reliable. AT&T Fiber®. Ltd. avail/areas. Check if AT&T Fiber is available at your address., To learn what options may be available for those lights, you'll need to call us at 800-288-2020. When you call our automated system will identify that you are an AT&T Internet Air customer, and will route you to an agent who can get you the answers you need. Please don't hesitate to reach back out if you need any help in the future., Tips to fix. Restart your All-Fi Hub: Press and release the reset button or unplug your hub and then plug it back in. The restart may take up to five minutes. When the notification light turns off and the clock appears, you’re good to go. Reset your hub to factory settings: Press the reset button for 10 seconds., Comcast is offering free Wi-Fi hotspots to Houston, Texas residents after a major storm caused widespread power outages and flooding., All-Fi is the AT&T version of Cox cables panoramic wifi it’s basically a way to upsell you crappy repeaters that you place around your house to have 0 wifi dead zones I’d stay …, The following chart explains each status light and what it means. The gateway is on. Device is powering up or a power-on self-test (POST) is in progress. A POST failure (not bootable) or device malfunction occurred. Good broadband signal. Device is powering up or attempting a broadband connection., May 31, 2023 · The Smart Wi-Fi Extenders and All-Fi Boosters included with Extended Wi-Fi Coverage service support Ethernet backhaul. To use Ethernet backhaul, just connect Ethernet (Cat 5E or later) cables between your Wi-Fi gateway and extender or All-Fi Hub and booster. Set up and pairing will automatically happen if not previously paired., Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices.¹ If you're interested, you can go here to see if hyper-gig speeds might be available at your address., Now I have to reboot it 1-4 times per day. The lights on the unit are all green with 3-5 bars. All wireless and wired connection connect but no internet. Was plugged into a ups now direct connect to wall outlet, same result. The att modem is connected to a netgear orbi. However even a direct connect to the att unit produces the same result., Setting up a Wi-Fi Printer. Find your Wi-Fi Name & Password of your modem or gateway. If you aren't sure what it is, it can usually be found on the modem itself. Go to Wi-Fi settings via the printer menu (Use your owner's manual to find the information) Enter the network name and password., Open the Smart Home Manager app on your mobile device. Select the For You tab. Look for the Easily Find Weak Wi-Fi in your location and select Get Started. Follow the prompts to check out your home network Wi-Fi coverage. This way you can be sure that what you are seeing vs. what is really there matches up., Both AT&T and Xfinity offer similar internet plan and pricing options, though Xfinity is more affordable for sub gigabit speeds. Xfinity beats out AT&T for the lowest-priced plan with a $24.99 per ..., AT&T ActiveArmor℠ internet security is network protection through your AT&T Wi-Fi® gateway or All-Fi™ Hub. Some devices use antivirus apps or software to protect them. Other devices may not be as secure. If not properly protected, smart TVs, doorbell cameras, voice assistants, and more can make your Wi-Fi network vulnerable., Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices.¹ If you're interested, you can go here to see if hyper-gig speeds might be available at your address., In today’s fast-paced digital world, having reliable and affordable internet, TV, and phone services is essential. If you’re an existing customer of AT&T, you’ll be delighted to kn..., Get news about outages that may affect your AT&T Wireless or Internet service. Check for outages in your area and troubleshoot service issues. Personal Business. Find a store Ver en español. Skip Navigation. ... Get help with Wi-Fi® weak spots; Manage connected devices; Check for outages, Alternatively, you can set up a 2.4GHz network on AT&T by downloading the AT&T Smart Home Manager app. Another option is to turn off your home Wi-Fi, setup a hotspot with your phone, disable the 5GHz band (or just enable the 2.4 GHz band) and give it the same name as your home network. Let us know if this helps!, of your All-Fi Hub™ when prompted. 3. Set up & activate. On the . Let’s begin your AT&T Internet Air setup. screen, select . Get started, then follow the guided prompts to set up your All-Fi Hub™. After that, you’re ready to go. Note: AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T gateway ..., Press and hold the gateway Reset button for at least 10 seconds. If you let go before 10 seconds, the gateway will reboot, but it won't reset. Wait until the gateway restarts and all the status lights are lit. See if the Broadband or Service status lights are solid green. If so, the reset worked., Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices.¹ If you're interested, you can go here to see if hyper-gig speeds might be available at your address., It seems to be stuck in Greenwich mean time and it really bugs me lol. I asked the AT&T customer service on Twitter and they sent me to a part of the app that doesn't exist and then told me to press buttons on the back of the device that don't exist. Call this number during business hours. US based Internet Air team (855) 677-1177., AT&T has well-priced internet plans, but its fiber internet brings the most value and fastest speeds. AT&T. 4.25. Well-priced fiber plans with unlimited data. Option to bundle with DIRECTV. Limited fiber availability. Check Availability. Call Now: 877-630-5161. By Catherine McNally., AT&T adds 424,000 postpaids in Q1 2023, touts its FWA initiative. Customers do not need to be an AT&T wireless customer in order to get the FWA service. According to the website, there are no data caps or overage fees. “As of March 2023, Internet Air delivers typical download speeds between 40-140 Mbps. These speeds are based off of current ..., AT&T offers options to get your residents connected without waiting for a technician to visit. AT&T Fiber with Instant-On helps take the stress out of moving with pre-installed Wi-Fi Gateways in all units.Watch video. AT&T Fiber Customer Setup can optimize your property with fiber self-install technology, resulting in happier staff and residents. . Equipment is shipped free directly to the ..., Jan 16, 2024 · To turn off the time display on your AT&T All-Fi Hub, you can try resetting the device to its factory settings. This may help force the hardware to check for updates and resolve any issues with the clock display. Here are the steps to reset your device: 1. Press and hold the Reset button on the back of the device for 10 seconds., May 31, 2023 · All of your internet equipment uses the same network info. So, you connect a tablet, smartphone, or laptop to the extender or booster the same way you connect to your Wi-Fi network. Just enter your Wi-Fi network name and password. You can also connect other devices, like smart TVs, media players, and gaming systems, with an Ethernet cable., We understand the importance of having stable internet connection, and we are glad to guide you! Thank you reaching out. Please contact our AT&T Internet Air team, to speak with our AT&T Internet Air customer service team, please contact us at 800.288.2020. They are available 10 am-7pm Central, 7 days a week., AT&T All-Fi delivers top-of-the-line Wi-Fi®, security, and more. Included with all fiber plans. Learn more. Affordable Connectivity Program. You may qualify for $0/mo. internet or wireless service. AT&T is participating in a program with the federal government to give eligible households a benefit on their monthly bill.